Privacy Policy

Privacy policy

Privacy Policy

 

Last updated: January 29, 2025

At Heroic Base , we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect from you, how we use it, and your rights regarding your data. By using our website or making a purchase from our store, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

When you visit our site or make a purchase, we collect the following types of information:

  • Personal Identification Information: This may include your name, email address, shipping and billing addresses, phone number, and payment information.

  • Non-personal Identification Information: This includes data such as your browser type, device type, IP address, and site usage information. This is typically collected through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect from you in the following ways:

  • To Process Transactions: We use your personal information to complete and manage your orders, including delivering products, processing payments, and communicating with you regarding your orders.

  • To Improve Customer Service: Your information helps us respond more efficiently to customer service inquiries and support needs.

  • To Send Periodic Emails: We may use your email address to send you information related to your order or to send you updates on promotions, new products, or store news. You can opt out of receiving these emails at any time.

  • To Improve Our Website: Non-personal information helps us analyze how users interact with our site, allowing us to improve user experience and functionality.

3. Protection of Your Information

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use encryption protocols for the transmission of sensitive information such as payment details.

However, while we strive to protect your personal information, please understand that no method of transmission over the Internet or electronic storage is 100% secure.

4. Sharing Your Information

We do not sell, trade, or rent your personal identification information to others. However, we may share information with third-party service providers that assist us in operating our store or conducting business, such as:

  • Payment Processors: To complete transactions.
  • Shipping Partners: To deliver your orders.

These third parties are only allowed to use your information as necessary to perform services for us.

We may also share information when required by law, to comply with legal processes, or to protect the rights, property, or safety of Heroic Base , our customers, or others.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience. A cookie is a small file stored on your device that helps us improve site navigation, track sales and promotions, and personalize your experience.

You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, please note that disabling cookies may affect your ability to use certain features on our website.

6. Your Data Protection Rights

As a customer, you have the following rights regarding your personal data:

  • Access: You can request access to the personal data we have on file about you.
  • Correction: You have the right to correct any inaccurate or incomplete information.
  • Deletion: You can request the deletion of your personal data, subject to legal obligations.
  • Opt-out of Marketing Communications: You can unsubscribe from marketing communications at any time by clicking the "unsubscribe" link at the bottom of our emails or by contacting us directly.

If you would like to exercise any of these rights, please contact us at 

7. Third-Party Links

Our website may contain links to other sites. We are not responsible for the content or privacy practices of these third-party websites. We encourage you to read the privacy policies of any third-party sites you visit.

8. International Data Transfers

We operate internationally and may transfer and store your personal data outside your country of residence. By using our website or services, you consent to the transfer of your information to other countries, including countries outside the European Union that may have different data protection laws.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Heroic Base
Email: HEROICBASE05@gmail.com
Phone: +357 99065190
Address: Lefkou Anastasiadi 15 2012, Strovolos Nicosia, Cyprus